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Communication Skills

Effective communications contribute to a positive work environment and can reduce stress and wasted time.

At we focus on the skills required to ensure that team members communicate well together which can lead to increased productivity.

Training Objective

1) Listening and Delivery Skills

  • Different communications styles
  • Important of language, tone and message
  • Awareness of reactions and response

2) Communications Processes

  • Meeting processes for internal & external meetings
  • Email process to achieve structure and clarity

3) Creative Problem Solving

  • Overview of techniques
  • Team brainstorming exercise

Learning Format

This course will include a mixture of presentation, group discussion and group activities.

Training Materials

The participants will receive:

  • a transcript of the slides presented
  • worksheet templates as demonstrated during the training session


No matter which productivity training course you choose, we work closely with you to identify your objections and advise on how to improve the productivity of your business. Because no two businesses are alike, we take the time to understand exactly what makes your organisation tick and create innovative and easy to apply solutions on how to make things run smoother.

Book your Productivity Training now