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Taking Control of Email

Email is a key business tool for getting things done. But with email volume increasing, particularly due to remote working, it can sometimes be hard to get other work done.

An expectation of instant response has also developed in recent years. As a result, most people work with email open all day and this can lead to constant distraction.

This training session looks at how to develop good Email habits, take control of your Inbox and reduce email management stress. The first step is to change the way we view our Inbox. Reading email without making decisions is not a productive use of time. Email management requires a workflow and a process. We outline how to organise your Inbox, use a process to manage email, and control when you work on email.

This training can be delivered in-person or online using your preferred remote platform.


The following topics are covered:

  • How to break the “always on” Email habit
  • How to use a process to manage Email throughout the day
  • How to send and receive less Email
  • How to save time using smart Email tools such as Categories, Flags and Auto Rules

Duration and Format

This course is generally a half day session but can be modified to meet the needs of the individual, team or organisation. A 60-minute Top Email Tips seminar/webinar version is also available.

Participants will receive a copy of the material presented plus access to productivity articles and templates demonstrated during the session


This session will be delivered by Productivity Consultant Moira Dunne.


No matter which productivity training course you choose, we work closely with you to identify your objections and advise on how to improve the productivity of your business. Because no two businesses are alike, we take the time to understand exactly what makes your organisation tick and create innovative and easy to apply solutions on how to make things run smoother.

Ready to get productive?

Our training courses are tailored to suit your organisation